RunMemo Support

Frequently Asked Questions

1. What is RunMemo?
   RunMemo is a lightweight note-taking app designed for your Apple Watch and iPhone. It helps you quickly capture thoughts, ideas, and reminders while on the move—no complex setup required.
2. How do I create a new note?
   - On iPhone: Open the app and tap the “+” button and Note field. You can use the mic to speak your note or type it. After you record it, tap “Add.” You can edit the Note later by tapping it.
   - On Apple Watch: Open RunMemo, tap the “+” button and Note field. Speak or Type your note and press “Save Note.” You can edit the Note later by tapping it.
3. Will my notes sync between Apple Watch and iPhone?
   Yes. If both devices are paired and running the latest version of RunMemo, your notes will automatically sync, ensuring you have the latest updates wherever you are.
4. Do I need an internet connection?
   No. Whether you are in the city or on the trail, RunMemo stores your notes securely on your device. You can create and view notes offline at any time. If you’re offline, notes will sync once you’re back online.
5. Is my data private and secure?
   Absolutely. RunMemo does not collect personal data or send your notes to external servers. All your notes remain private and stored locally on your devices.
6. How do I edit or delete a note?
   - Edit: On iPhone, simply tap a note to open it and then make your changes, then hit “Save.” On Apple Watch, select a note to view details, then tap to edit and hit Done and Save.
   - Delete: On iPhone or Watch, swipe left on the note and tap “Delete.”
7. I have a comment or suggestion. How can I contact you?
   We value your feedback! If you have any suggestions or encounter any issues, please email us at: support@abbond.com.